Speaker Schedule

Alan Rihm

CEO, CoreDial, LLC

CoreDial, LLC

Alan sets the strategic direction of CoreDial, working closely with the management team on all sales, marketing and operational issues. Alan founded CoreDial after spinning off a VoIP division of a ten (10) year old Internet Service Provider in July of 2005. As CEO, Alan has been instrumental in establishing the company as a premier channel focused cloud software and services provider, with over 200 channel partners at the beginning of 2014. These channel partners leverage the company’s service delivery platform to white label high quality, feature rich cloud communications services like Hosted PBX, Hosted VoIP, SIP Trunking, Unified Communications and all related products and services. Under Alan’s leadership, the company has experienced tremendous revenue growth and customer retention rates, and his laser-like focus on enabling Interconnects, Managed Service Providers, and Carriers to succeed at selling, delivering, managing, and invoicing for cloud communications products and services has enabled channel partners to realize industry leading profits and success. Alan invests much of his time helping the company to build on its entrepreneurial culture, attracting talent, and keeping the company’s management team focused on maturing the company and adjusting to ongoing market opportunities and threats. Alan has been a successful entrepreneur in the Philadelphia region since 1995, and has a deep background in guiding Service Providers and software companies to critical mass through profitable growth. Alan is a graduate of Drexel University.


David Duffett

Director, Asterisk & FreePBX, Digium, A Sangoma Company

Digium, A Sangoma Company

David is a Published Author, Chartered Engineer, globally experienced trainer and public speaker (requested by name by conference organisers in the US and UK).David excels at communicating technical subjects and issues to audiences of varying levels of technical understanding and his experience includes Air Traffic Control communications, Wireless Local Loop, Mobile Networks, Computer Telephony, Voice over IP and Asterisk specifically.He currently serves as the Worldwide Community Director for the Asterisk and FreePBX projects (with Digium - A Sangoma Company) and delivers Asterisk training in many parts of the world. He had been known to indulge in the occasional provision of custom solutions, and Asterisk-based consultancy and support too.In addition to many web articles, Davids publications include Asterisk 1.4: The Professionals Guide (Packt, co-author) and the contribution of a chapter (on Internationalisation) to Asterisk: The Definitive Guide (OReilly).David is editorially responsible for AstriCon (THE annual global Asterisk event, where David also initiated an Asterisk-based contest several years ago, and has been a frequent speaker and MC) and Asterisk World (at ITEXPO). He has chaired AsterConference Asia, and has presented at ITEXPO (East and West) and a number of corporate events. He has also spoken at numerous other conferences - VoIP Developer, Speech World, CT Expo and UC Expo to name a few.


Chris Howard

Developer Products Training Manager, Digium, A Sangoma Company

Digium, A Sangoma Company

Chris Howard is Digium’s Developer Products Training Manager. Chris has over twenty years of telecommunication experience with unique blend of operation support systems integration, software development, project management, and technical training,. As Digium’s Training Manager Chris is responsible for planning training courses, developing and delivering training curriculum, and managing training operations. Before joining Digium, Chris spent twelve years as the Director of Software Development for Asteria Solutions Group a company founded in 2004 to provide technical services, support and development for Asterisk based solutions. As a Senior Consultant at Nortel Networks, Chris implemented service activation, network provisioning and network inventory management systems for Tier 1 telecommunication companies . Chris holds a BS from the University of North Alabama.


Steve Jakab

Sales Engineer, Digium, A Sangoma Company

Digium, A Sangoma Company

Steve is a Channel Sales Engineer with a concentration on the Switchvox business phone system. He has been with Digium for 10 years and has over 20 years of telecommunication experience. He conducts product training and assists resellers with system designs and proof concepts. He has a BSEE from Christian Brothers University in Memphis, TN.


Diane Chaleff

G Suite Lead for Office of the CTO, Google Cloud

Google Cloud

Diane is the G Suite Lead for Office of the CTO at Google Cloud, focusing on building strategic relationships with the world’s top Enterprises to foster collaboration at work.Diane comes from the Google Drive team, where she led the development of Team Drives, a complete rewrite of Drive including the back-end API, and front-end to scale Drive for the needs of our largest customers. She also led the acquisition of Synergyse (now branded as G Suite Training) to provide contextual product support. Previously, Diane worked for AppNexus and Applied Predictive Technologies.Diane attended Lehigh University where she earned degrees in Information Systems & Engineering and Business. Outside of work, she volunteers with Minds Matter to help low income students prepare for the SAT (college entrance exam), and enjoys running, climbing, and skiing.


Susan Elder

Sr. Director of Marketing, Jenne, Inc.

Jenne, Inc.

Susan Elder joined Jenne, Inc., a value-added distributor of technology products and solutions focusing on unified communications and collaboration, data networking, video conferencing, physical security, the Internet of Things (IoT) and the Cloud, in 2012 after 20+ years of experience in marketing and corporate communications positions for leading companies and organizations. At Jenne, Inc., Elder leads the company’s marketing function which provides marketing programs and services to the 180 technology manufacturers for which Jenne distributes products, as well as to its customers who are value-added resellers. Under her leadership, the company developed and launched Jenne Marketing Pro, a consultative marketing approach providing the company’s customers with marketing campaigns and consultation designed to help build their pipeline.Prior to joining Jenne, Elder served as the Chief Marketing Officer for the American Red Cross of Greater Cleveland where she drove major marketing and communications initiatives that enhanced the organization’s visibility and reputation in the region resulting in increased revenue and support. She was responsible for the delivery of the Red Cross’ health and safety services programs across the region, including sales, customer service, logistics and certified instructors. Prior to the Red Cross, Elder spent 10 years with Invacare Corporation, a publicly-held International Fortune 500 company that manufactures and distributes medical products. She was responsible for building Invacare’s corporate marketing function, including advertising, brand reputation management, co-op programs, graphic design, merchandising, public relations, trade shows and special events, and the website. She also served as the company’s chief spokesperson during her entire tenure.Elder’s expertise extends to branding, media relations, inbound marketing, inbound sales, investor relations, market research and social media. She has received numerous marketing and communications awards, including the SoMe Impact Award at the Midwest Social Media Summit for the social media program she developed for Jenne, as well as the Distinguished Marketing and Sales Award from the Sales and Marketing Executives of Cleveland. She has been named numerous times to the Women of the Channel list published by The Channel Company’s CRN publication, including most recently for 2018. She has served on CompTIA’s Distributor Advisory Council and currently serves on the board of directors of Big Brothers Big Sisters of Lorain County.


Fred Posner

Consultant, LOD.com


After working with solutions such as Acme Packet, Broadsoft, Cisco, and others, Fred discovered Asterisk and quickly embraced open source software in telecommunication. A large (yes, it’s a fat joke) proponent of Asterisk and Kamailio, Fred currently provides Kamailio / VoIP consultation services through LOD.com and The Palner Group, Inc. In 2010, Fred and his wife opened a bakery in Florida. When not working on SIP, hes baking bread.


Michael Price

Founder, MarketUS, LLC.

MarketUS, LLC.

Since MarketUS® was founded in 1986, it has aided companies in obtaining over $50 billion in GSA Schedule business. After signing their first client, Dell Computer, in 1986, the company has represented some of the top names in the industry, including Voneto, CTC Supply, PL Custom, List Industries, Airbus, InFocus, Yahoo, EDS, Jabra, Ameritech, Hyundai, TRW, Total Gym, Fire-Dex and Harvard Business School. MarketUS® is a Service Disabled Veteran Owned Small Business (SDVOSB)


Gary Davis

Chief Consumer Security Evangelist, McAfee


Gary Davis is Chief Consumer Security Evangelist. Through a consumer lens, he partners with internal teams to drive strategic alignment of products with the needs of the security space. Gary also provides security education to businesses and consumers by distilling complex security topics into actionable advice.He is a sought-after speaker on trends in digital security including the evolving threat landscape, privacy and securing the Internet of Things. He has presented at high profile conferences and events including Consumer Electronics Show, Mobile World Congress, South by Southwest, and the National Association of Broadcasters. He has also delivered digital security topics to major educational institutions including Harvard University and Columbia University.Gary has appeared on multiple business, security and consumer lifestyle broadcast outlets, including CBS News, CNBC, NBC, ABC, FOX News, Bloomberg, WSJ MoneyBeat and quoted in the New York Times, the Wall Street Journal, USA Today, Money Magazine, CNN, Forbes, TIME Magazine and several more.During his 9+ years at McAfee, he has held leadership roles in the consumer and enterprise divisions where he has helped shape various product portfolios and strategic direction along with advocating for cybersecurity education.


Alan Percy

Senior Director of Product Marketing, TelcoBridges


Alan is the Senior Director of Product Marketing at TelcoBridges, with responsibility for the global marketing efforts for FreeSBC, the innovative software-based Session Border Controller from TelcoBridges. Offered as a no-cost download, FreeSBC and the optional paid services and extensions offer a unique business model that better fits the emerging cloud communications application markets. Mr. Percy is also a frequent industry speaker and contributes to a number of industry journals, podcasts, webcasts and blogs covering a range of communications and technology adoption topics.


Allison Smith

CEO/ Telephone Voice Talent, The IVR Voice.com

The IVR Voice.com

Allison Smith is an internationally-recognized professional voice talent, and one of the top telephone voices working today. Allison has voiced platforms for Cisco, Mitel, Vonage, Bell Canada, Cincinnati Bell, Sprint, Cingular, Verizon, and is voice of the Asterisk Open Source PBX, FreeSWITCH, and Sangoma. Clients include Marriot Hotels, 3M, Pfizer, Toyota, Victoria’s Secret, Bank of America and EBay among many others. www.theivrvoice.com, @voicegal


Rahul Vijay

Head of Tech Sourcing, Uber


Manages tech deals @ Uber. Board advisor, global keynote speaker and mentor. His team helps make outside technologies a competitive advantage to Uber. Heading global mobility, IoT, wireless, messaging, voice, network, telecom, data center, cloud, contact center & connectivity strategic sourcing, relationships and spend at worlds most valuable private company.


Rodrigo Cuadra




Jose Antonio Montes

Networking Engineer, VitalPBX



Corey McFadden

Founder & President, Voneto


Corey McFadden is the founder and President of Voneto LLC, a communication solutions firm that ranks among the top national IP telephony integrators. He brings over 19 years of industry experience to Voneto with a unique background that includes experience in call center operations, field-consulting, project management, IP telephony, and software development. Corey has been a featured lecturer at numerous business conferences, published articles on business and technology, and been the subject of a television program profiling visionary businesspeople in Pennsylvania.


Diego Gosmar



Diego Gosmar, a Telco-Innovation passionate, has more than 18 years of experience in the Telecommunication industry. He started to work on one of the first Voice over IP H.323 technologies in the early 1997 Telecom Italia Labs when he was completing the University studies. In 1998 he moved in Omnitel (now Vodafone) where he lead some strategic projects for the early GPRS and UMTS vendor selection. He worked in Atlanet (Telefonica Data company) from 1999 to 2004, where he managed the IP Network planning.In 2007 Diego joined Xenialab as co-Founder. Together with a team of passionate VoIP experts, he worked on Asterisk to launch a flagship software solution for the global Contact (Call) Center market called xCALLY. Starting from 2013 Diego has been driving the XCALLY international expansion as Xenialab CEO, covering now more than 45 countries worldwide.Diego is dCAP and ITIL certified: he is involved in the Astricon conferences since many years. He is also co-authors of the first Italian book about Asterisk, and passionate evangelists about Open Source VoIP technologies:http://www.apogeonline.com/libri/9788850327423/schedaDiego’s leitmotiv is: “Identify your problems, but give your power and energy to solutions.”


Giuseppe Innamorato



Giuseppe started to work in the Telecommunication market as a technician of telephone exchanges in Telecom Italia in 1980, following the digital evolution until 1984.Subsequently, he participated in the first Unix network deployment (1984-1988).In 1988 he was hired as a manager at the Olivetti training center. After a few years, Giuseppe moved to the Olivetti Ambrasoft subsidiary, following research projects in the international arena from the Brussels HQ.After the Ambrasoft experience, Giuseppe founded Archesis (1994) and made his first CRM systems within the WEB and CTI.In 2000 he was involved in the creation of the first Italian VoIP operator.In 2005 he founded, along with Diego Gosmar, Wildix, a VoIP hardware manufacturer which soon reached many distributors and resellers all across Europe.Giuseppe has been actively working in the Open Source Asterisk community, contributing in many topics, ranging from WebRTC Respoke GitHub updates and special asterisk optimization for customer care environments.He is also co-authors of the first Italian book about Asterisk, and passionate evangelists about Open Source VoIP technologies:http://www.apogeonline.com/libri/9788850327423/schedaIn 2007 returns to the origins and Telecommunications software, thus - after winning a prize for the best business plan in the field of telecommunications - he founded (always with Diego Gosmar) Xenialab SrL, start up within the Polytechnic of Turin with the roles of CTO and senior strategic partner.The passion for technology, skills and company management are the basis for determining the development and success of the XCALLY product.