AGENDA

Wednesday, January 30 Thursday, January 31 Friday, February 1
Exhibit Hall Hours 5:00 - 7:00pm 11:00am - 4:00pm 11:00am - 2:00pm

Days


Tracks

Wednesday, January 30, 2019
8:30am
Wednesday - 1/30/19
()
Continental Breakfast - Full conference passes only
X-01
  
9:00-9:25am
Wednesday - 1/30/19
(Room 317)
Asterisk from Scratch
AW-01
Digium, A Sangoma Company
Digium, A Sangoma Company
  
9:30-9:55am
Wednesday - 1/30/19
(Room 317)
Asterisk from Scratch (continued)
AW-02
Digium, A Sangoma Company
Digium, A Sangoma Company
  
10:00-10:55am
Wednesday - 1/30/19
(Room 317)
Asterisk from Scratch (continued)
AW-03
Digium, A Sangoma Company
Digium, A Sangoma Company
  
11:00-11:25am
Wednesday - 1/30/19
(Room 317)
Asterisk from Scratch (continued)
AW-04
Digium, A Sangoma Company
Digium, A Sangoma Company
  
11:30-11:55am
Wednesday - 1/30/19
(Room 317)
Asterisk from Scratch (continued)
AW-05
Digium, A Sangoma Company
Digium, A Sangoma Company
  
11:55am
Wednesday - 1/30/19
()
12:00pm Working Lunch Sessions - Full conference passes required
X-02
  
12:00-12:45pm
Wednesday - 1/30/19
(Room 317)
Asterisk from Scratch (continued)
AW-06
  
1:00-1:55pm
Wednesday - 1/30/19
(Room 317)
"Tune Up" Your Contact Center!
AW-15
Wait no longer to add some of today's coolest customer connection tools to your contact center. We will explore several enhancements, includingcallback in queue, ASR/TTS using cloud APIs, SMS, and AI "chatbot" technologies that can be built easily onto an existing Asterisk-based contact center. Whether FreePBX, raw Asterisk, or Digium Switchvox, we'll navigate options and learn how to build some of these features!
  
2:00-2:55pm
Wednesday - 1/30/19
(Room 317)
Scaling Asterisk with an SBC – Why B2BUA Matters
AW-08
TelcoBridges
As Asterisk applications grow in scale, a time comes when solution designers need to choose an architecture to distribute load and manage security. Potential solutions include SIP servers and Session Border Controllers (SBCs), but which makes the most sense? A key difference between the two is the use of a Back-to-Back User Agent (B2BUA) within a SBC. During this session you will learn and how B2BUAs work, how they provide topology hiding, interoperability and security that is difficult to replicate with a SIP server.
  
3:00-3:55pm
Wednesday - 1/30/19
(Room 317)
Cloud Security in the VoIP World
AW-09
Attend this session to learn more about the key practices of securing your cloud-based VoIP deployments. Aspects covered will include implementing security systems such as OpenVPN, SBC, port changes, firewalls, and more.
  
4:00pm
Wednesday - 1/30/19
Keynote Presentation ()
Asterisk World / ITEXPO Keynote Presentation
K-01
  Keynote Presentation
4:30pm
Wednesday - 1/30/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Asterisk World / ITEXPO Keynote Presentation
K-02
  Keynote Presentation
5:00-7:00pm
Wednesday - 1/30/19
(Expo Hall A)
Asterisk World / ITEXPO Exhibit Hall Grand Opening Reception
X-03
  
Thursday, January 31, 2019
8:15am
Thursday - 1/31/19
()
Continental Breakfast - Full conference passes only
X-04
  
8:30am
Thursday - 1/31/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Asterisk World / ITEXPO Keynote Presentation by McAfee
K-07
McAfee
  Keynote Presentation
9:00am
Thursday - 1/31/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation by Uber: How Uber is Making IoT & Telecom a Competitive Advantage
K-03
  Keynote Presentation
9:30am
Thursday - 1/31/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Asterisk World / ITEXPO Keynote Presentation by Google Cloud - Machine Learning and Team Communication
K-04
Google Cloud
  Keynote Presentation
10:00am
Thursday - 1/31/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Asterisk World / ITEXPO Keynote Presentation by Coredial
K-05
CoreDial, LLC
  Keynote Presentation
10:30am
Thursday - 1/31/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Asterisk World / ITEXPO Keynote Presentation
K-06
  Keynote Presentation
11:00am-4:00pm
Thursday - 1/31/19
(Expo Hall A)
Asterisk World / ITEXPO Exhibit Hall Open
X-06
  
11:15am
Thursday - 1/31/19
()
Lunch Passes provided to full conference badge holders
X-07
  
1:00-1:55pm
Thursday - 1/31/19
(Room 317)
Adopt a HaaS Model to Stand Out from the Competition
AW-10
Jenne, Inc.
Hardware as a Service (HaaS) is a proven business model for MSPs and technology solution providers. You sell a total solution to the end-customer. They get the hardware, software, installation, training, and consulting that comes fully managed and all for a single monthly payment. Attend this session and learn:•What products and services can and should be bundled into a HaaS offering•How to position, market and sell to the end-customer•How to finance and profit from HaaS
  
2:00-2:55pm
Thursday - 1/31/19
(Room 317)
IVR: The Call Center Warm-Up Band; How Your IVR Preps Callers for The Headliner
AW-11
The IVR Voice.com
It is imperative that the IVR prompts which welcome the callers to your Call Center Experience ‘play nice’ with the persona of your call center – much like a warmup band at a concert, the IVR is the ‘opening act’ which greets, preps, and sets the tone for the service in the call center – the mainstage act. It’s critical that the IVR that callers encounter before interacting with your call center accurately reflects the culture and the personality of the call center. Like a good warmup band, the IVR generates the tone – the call center brings it home.
  
3:00-3:55pm
Thursday - 1/31/19
(Room 317)
Securing and Scaling Asterisk with Kamilio
AW-12
LOD.com
Asterisk allows you to control and customize your businesses telecommunications. Kamailio can help you secure and scale Asterisk for solutions ranging from 1 to 1+ million users.
  
4:15pm
Thursday - 1/31/19
General Session (Floridian Ballroom, 3rd Floor)
IDEA Showcase: Startup Pitch Networking Event & Reception
GS-02
  General Session
4:25pm
Thursday - 1/31/19
Keynote Presentation (Floridian Ballroom, 3rd Floor)
IDEA Showcase Opening Keynote
GS-03
  Keynote Presentation
8:00pm
Thursday - 1/31/19
SPECIAL EVENT (Atlantic Hotel)
Networking After Dark - Asterisk World / ITEXPO Party at The Atlantic Hotel
X-08
  SPECIAL EVENT
Friday, February 01, 2019
8:30am
Friday - 2/1/19
()
Continental Breakfast - Full conference passes only
X-09
  
9:00-9:55am
Friday - 2/1/19
(Room 317)
Penetrating The Government With Your Products & Services
AW-13
MarketUS, LLC.
Learn about what it takes to get involved selling to the government. Whether products and/or services, the government buys them.
  
10:00-10:55am
Friday - 2/1/19
(Room 317)
Asterisk and Artificial Intelligence: The VoiceBot Applications
AW-14
The way to communicate with the contact center is changing fast…?One of the live motif driven by new Artificial Intelligent engines is the possibility to provide information to customers via Virtual Agents, by means of ChatBots. The XCALLY Team played quite long with Omni Channel Asterisk solutions: the natural evolution is to understand how deal with ChatBots, thus to provide self-service messaging solutions. However that’s not enough: are you using Asterisk? So why not thinking to some ChatBot evolution, where the customer can engage with your contact center by phone? But this time the customer is presented with a Voice Robot engine - we are calling it VoiceBot indeed - capable of recognising the customer voice, and get back to him/her, just like a Bot, using virtual agent voice, besides only messages! And here the things start to get really interesting, because we are trying to see what we can do when the Asterisk contact center Robot can’t find reasonable answers for the customer… Dangerous demo will be played during the session, in order to see when the above concepts work and when they break! Emphasis will be given as much as possibile to free concepts, some of them even under Alfa and Beta stage - in order to share the vision with the Open Source community -providing ideas and collecting as many feedbacks as we can from the attendees. The always passionate Asterisk XCALLY Team Diego Gosmar - Giuseppe Innamorato.
  
11:00-11:55am
Friday - 2/1/19
(Room 317)
“Asterisk is amazing, but what about Switchvox?”
AW-07
Digium, A Sangoma Company
Asterisk has changed the telecoms world in many ways, and Switchvox harnesses the power of Asterisk to deliver the most intuitive and comprehensive UC solution available today. Attend this session to find out more about Switchvox and how it could be a massive benefit to your company and/or a great revenue stream for your business.
  
11:00am-2:00pm
Friday - 2/1/19
(Expo Hall A)
Asterisk World / ITEXPO Exhibit Hall Open
X-10
  
1:45pm
Friday - 2/1/19
(Expo Hall A)
Asterisk World / ITEXPO Giveaways
X-11
  

 

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